Residential Security Technician: Fire/CO & Access Control

ADT Security Services; Pearl (MS); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401(k) with employer matching

Paid vacation time

Tuition reimbursement

Employee referral bonuses

Job summary

ADT Security Services is seeking a Residential Service Technician in Pearl, Mississippi, who will be responsible for alleviating customer concerns regarding security systems while demonstrating excellent customer service. This technician will conduct inspections, service equipment, and provide solutions for fire and carbon monoxide detection systems.

Applicants should have a high school diploma or GED and at least two years of relevant experience. Full benefits start on the first of the month after 31 days of employment, including medical, dental, and 401(k) with employer matching.

Qualifications

• Minimum 2 years experience installing and inspecting/repairing ADT or comparable product line.
• Valid driver's license required.
• Experience with service and troubleshooting in a residential setting.

Responsibilities

• Provide fire and carbon monoxide detection, networking, hosted video solutions, and access control.
• Complete required processes of wired/wireless technology and connection procedures.
• Be a customer service champion, helping customers understand their home protection.

Skills

Technical aptitude

Strong verbal communication

Customer focused mindset

Ability to read building electrical plans

Education

High school diploma or GED

Job description

ADT Security Services is seeking a Residential Service Technician in Pearl, Mississippi, who will be responsible for alleviating customer concerns regarding security systems while demonstrating excellent customer service. This technician will conduct inspections, service equipment, and provide solutions for fire and carbon monoxide detection systems.

Applicants should have a high school diploma or GED and at least two years of relevant experience. Full benefits start on the first of the month after 31 days of employment, including medical, dental, and 401(k) with employer matching.