Residential Programs Lead: Empower Care Teams & Impact

PathWays of Southwestern Pennsylvania; Washington (Washington County); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Paid Holidays

Employee Assistance Program

Job summary

PathWays of Southwestern Pennsylvania is seeking a Residential Program Manager to lead daily operations of our 24/7 residential homes for adults with intellectual disabilities. You’ll supervise staff, oversee licensing compliance, and ensure high-quality, person-centered supports in a safe, respectful environment.

This leadership role includes coaching Home Coordinators, driving quality improvement, and participating in interdisciplinary teams.

Qualifications

• Associate’s or Bachelor’s degree required OR four (4) years of Human Services or Direct Care experience
• 3–5 years of experience in a Human Services agency
• Experience supporting individuals with intellectual disabilities in a residential/group home setting preferred
• Previous supervisory experience preferred

Responsibilities

• Oversee daily operations of assigned residential programs, including staffing, program funds, and physical sites
• Supervise, coach, and support Home Coordinators and Direct Support Professionals
• Conduct and document regular developmental meetings focused on performance, problem-solving, service quality, and professional growth
• Ensure compliance with all licensing, regulatory, and quality assurance requirements
• Perform routine inspections of residential properties and review individual care documentation
• Manage incidents thoroughly and in accordance with agency policy and regulatory requirements
• Maintain consistent clinical, health, wellness, and nutritional standards
• Ensure all required documentation for individuals, staff, and homes is accurate and completed on time
• Promote a culture where individual safety and well‑being are always the top priority
• Participate in interdisciplinary teams, including implementation of ISPs, behavior support plans, and clinical initiatives
• Enforce PathWays policies and procedures, along with DHS, HUD, OSHA, and HIPAA regulations

Skills

Leadership

Supervisory experience

Coaching

Regulatory compliance

Education

Associate’s or Bachelor’s degree

4 years Human Services experience (in lieu of degree)

Tools

CPR/First Aid

ODP Medication Administration

HUD Property Manager certification

Job description

PathWays of Southwestern Pennsylvania is seeking a Residential Program Manager to lead daily operations of our 24/7 residential homes for adults with intellectual disabilities. You’ll supervise staff, oversee licensing compliance, and ensure high-quality, person-centered supports in a safe, respectful environment.

This leadership role includes coaching Home Coordinators, driving quality improvement, and participating in interdisciplinary teams.