Residential Program Supervisor: Lead, Train & Empower Teams

MHA (Mental Health Association); Amherst (MA); On-site; USD 48,000 - 58,000; Full time

Benefits offered by this job

Health Care Plan

Retirement Plan

Paid Time Off

Family Leave

Long Term Disability

Hourly wage $19-21

Job summary

MHA (Mental Health Association) in Amherst, Massachusetts, is seeking a Residential Program Supervisor to lead residential staff and ensure high-quality services for participants. The role emphasizes a strength-based, person-centered approach and rigorous compliance with policies and regulations.

Salary is $53,000 annually with a Monday–Friday schedule (9am–5pm; 40 hours). The organization supports staff development, safety, and collaboration with nursing, DDS, and clinical teams to promote

Qualifications

• High school diploma or GED required; college degree in human services or related field preferred.
• MAP, CPR, and First Aid certified; maintain certifications.
• Minimum 2 years of relevant experience, preferably with individuals with disabilities or brain injuries.
• Valid driver’s license with reliable insured vehicle and acceptable driving record.

Responsibilities

• Directly supervise, train, and support residential staff to promote autonomy and ensure policy compliance.
• Assist residents in daily living activities and monitor well-being.
• Oversee documentation, compliance, and program outcomes; manage records.

Skills

Effective communication

Interpersonal skills

Time management

Team collaboration

Independent work

Education

High school diploma or GED

College degree in human services or related field preferred

MAP CPR First Aid certified

Job description

MHA (Mental Health Association) in Amherst, Massachusetts, is seeking a Residential Program Supervisor to lead residential staff and ensure high-quality services for participants. The role emphasizes a strength-based, person-centered approach and rigorous compliance with policies and regulations.

Salary is $53,000 annually with a Monday–Friday schedule (9am–5pm; 40 hours). The organization supports staff development, safety, and collaboration with nursing, DDS, and clinical teams to promote