Residential Program Supervisor: Lead, Train & Empower

Mental Health Association - Western MA; Virginia; On-site; USD 45,000 - 61,000; Full time

Benefits offered by this job

Health Care Plan

Retirement Plan (403B, IRA)

Paid Time Off (Vacation, Sick & Public

Holidays

Family Leave (Maternity, Paternity)

Long Term Disability

$19-21 an hour

Job summary

Mental Health Association - Western MA in the United States is seeking a Residential Program Supervisor to lead residential staff, promote participant independence, and uphold person-centered planning. The role focuses on training, documentation, and regulatory compliance within the Integration & Community Living (ICL) program.

The position requires MAP/CPR/First Aid certification and at least two years of relevant experience, with a Monday–Friday schedule and on-site duties.

Qualifications

• Must have MAP, CPR, and First Aid certifications.
• High school diploma or GED required; college degree preferred.
• At least 2 years of relevant experience, preferably with individuals with disabilities or brain injuries.
• Valid driver’s license with reliable vehicle and acceptable driving record.
• Strong communication and organizational skills.

Responsibilities

• Directly supervise, train, and support residential staff to promote autonomy and ensure compliance with policies.
• Assist staff in engaging residents in daily living activities and monitor participant well-being.
• Conduct regular supervision and staff meetings; monitor attendance, compliance, and document outcomes.
• Oversee program documentation and ensure compliance with regulations; manage records and reports.
• Respond promptly to medical and psychiatric emergencies; notify leadership as required.
• Coordinate communication among nursing, DDS, clinical teams, families, and external providers.
• Manage program timesheets, reports, and participate in on-call rotation; document actions.

Skills

Effective communication

Organizational skills

Time management

Team collaboration

Education

High school diploma or GED

Tools

MAP certification

CPR certification

First Aid certification

Job description

Mental Health Association - Western MA in the United States is seeking a Residential Program Supervisor to lead residential staff, promote participant independence, and uphold person-centered planning. The role focuses on training, documentation, and regulatory compliance within the Integration & Community Living (ICL) program.

The position requires MAP/CPR/First Aid certification and at least two years of relevant experience, with a Monday–Friday schedule and on-site duties.