Residential Program Manager — Training, Supervision & Impact

Life's WORC; New York (NY); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Company 403(b) program

Paid Time Off

Tuition reimbursement

Job summary

Life's WORC is seeking a Residential Supervisor in New York to oversee residents and staff across housing and community programs. Schedule is 40 hours per week, Sunday through Thursday 8 AM–4 PM, with additional shifts as needed.

The role includes protective oversight, on-call accessibility, staff scheduling and training, and support for daily living activities. Candidates should have relevant experience and a valid driver’s license; AMAP certification is preferred.

Qualifications

• High-School Diploma or equivalent required; Bachelor's degree in Human Services preferred.
• Two years’ experience working with people with developmental disabilities.
• Excellent verbal and written communication skills.
• Valid NY State or out of state Driver’s License required.
• Must be able to pass a pre-employment road test and drive an agency vehicle.

Responsibilities

• Provide ongoing protective oversight to people living in the residence.
• 24/7 On-Call Accessibility.
• Scheduling, training of residential staff, supervising, personnel related issues and other tasks.
• Provide assistance and instruction for each person in basic activities of daily living.
• Participate in the selection and evaluation of staff; complete staff performance evaluations.
• Participate as required at all IDT or Life Plan meetings and OPWDD surveys.
• Successfully complete the AMAP course and annual recertification.
• Drive agency vehicles; demonstrate safe driving practices; participate in agency driver safety course.
• Responsible for NYS Vehicle Inspection and all routine maintenance of agency vehicles.
• Conduct road tests with prospective and current employees on agency’s vehicle in accordance with Life’s WORC road test procedures.
• Assist in maintaining a clean and safe environment including a weekly walk-throughs.
• Ensure adherence to agency quality standards of operation; make decisions in conjunction with the Director of Residential Services that drive operational processes.
• Become skilled with agency software (Medisked, Outlook, UltiPro etc.).
• Assist people supported in planning, coordinating and attending community integration/inclusion activities within their homes and community.

Skills

Verbal communication

Written communication

Driver's license

Education

High School Diploma

Bachelor's degree in Human Services

Tools

Medisked

Outlook

UltiPro

Job description

Life's WORC is seeking a Residential Supervisor in New York to oversee residents and staff across housing and community programs. Schedule is 40 hours per week, Sunday through Thursday 8 AM–4 PM, with additional shifts as needed.

The role includes protective oversight, on-call accessibility, staff scheduling and training, and support for daily living activities. Candidates should have relevant experience and a valid driver’s license; AMAP certification is preferred.