Impactful Residential Services Program Manager

Life's WORC; New York (NY); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Very affordable health and dental保险

Company matching 403(b) program

Generous paid time off

Tuition and textbook reimbursement

Regular incremental bonuses

Job summary

Life’s WORC in New York is seeking a Residential Supervisor to provide ongoing protective oversight to people living in the residence. The schedule is 40 hours per week (Sunday–Thursday 9 a.m.

– 5 p.m.) with on‑call shifts as needed. You will train and supervise residential staff, schedule activities, assist with daily living tasks, participate in staff evaluations and meetings, and ensure compliance with agency quality standards.

Qualifications

• High-school diploma or equivalent required; bachelor’s degree in the human service field preferred
• Two years’ experience working with people with developmental disabilities
• Six months supervisory experience required; one year’s supervisory experience preferred
• Excellent verbal and written communication skills
• Valid driver’s license required
• Must be able to pass a pre-employment road test and drive an agency vehicle

Responsibilities

• Provide ongoing protective oversight to people living in the residence
• 24/7 on‑call accessibility
• Responsible for scheduling, training of residential staff, supervising, personnel‑related issues and other tasks
• Provide assistance and instruction for each person with basic activities of daily living
• Participate in the selection and evaluation of staff
• Complete staff performance evaluations
• Participate as required at all IDT or Life Plan meetings and OPWDD surveys
• Successfully complete the AMAP course and annual recertification
• Ability to lift general lifting tasks (e.g., laundry, groceries) as required
• Drive agency vehicles; demonstrate safe driving practices; participate in agency driver safety course
• Responsible for NYS vehicle inspection and all routine maintenance of agency vehicles
• Conduct road tests with prospective and current employees on agency vehicles in accordance with life’s WORC road‑test procedures
• Assist in maintaining a clean and safe environment including weekly walk‑throughs
• Ensure adherence to agency quality standards of operation; make decisions in conjunction with the Director of Residential Services that drive operational processes
• Become skilled with agency software (e.g., Medisked, Outlook, Ultipro)
• Assist people supported in planning, coordinating and attending community integration/inclusion activities within their homes and community
• There are behavioral issues, so it is preferred that staff have experience with behavioral/psych issues.

Skills

Verbal communication

Written communication

Supervisory experience

Driving

Scheduling

Education

High school diploma or equivalent

Bachelor’s degree in human services

Tools

Medisked

Outlook

UltiPro

Job description

Life’s WORC in New York is seeking a Residential Supervisor to provide ongoing protective oversight to people living in the residence. The schedule is 40 hours per week (Sunday–Thursday 9 a.m.

– 5 p.m.) with on‑call shifts as needed. You will train and supervise residential staff, schedule activities, assist with daily living tasks, participate in staff evaluations and meetings, and ensure compliance with agency quality standards.