Residential Services Program Manager – Growth & Impact

Life's WORC; New York (NY); On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

Health and dental insurance

403(b) matching

Paid time off

Tuition reimbursement

Job summary

Life’s WORC, an agency serving individuals with intellectual disabilities and autism in New York, seeks a Residential Supervisor to provide ongoing protective oversight to residents, coordinate staffing, and uphold quality standards.

The schedule is 40 hours per week, Monday through Friday, 9am–5pm with occasional extra shifts. We offer affordable benefits, PTO, tuition reimbursement, and paths for advancement.

Qualifications

• High-School Diploma or equivalent required; Bachelor’s degree in the Human Service field preferred.
• Two years’ experience working with people with developmental disabilities.
• One year’s supervisory experience preferred.
• Excellent verbal and written communication skills.
• Valid NY State or out-of-state Driver’s License required.
• Must be able to pass a pre-employment road test and drive an agency vehicle.

Responsibilities

• Provide ongoing protective oversight to people living in the residence.
• 24/7 On-Call Accessibility.
• Responsible for scheduling, training of residential staff, supervising, personnel related issues and other tasks.
• Provide assistance and instruction for each person in basic activities of daily living.
• Participate in the selection and evaluation of staff.
• Complete staff performance evaluations.
• Participate as required at all IDT or Life Plan meetings and OPWDD surveys.
• Successfully complete the AMAP course and annual recertification.
• Ability to lift: general lifting is required.
• Drive agency vehicles; demonstrate safe driving practices; participate in agency driver safety course.
• Responsible for NYS Vehicle Inspection and all routine maintenance of agency vehicles.
• Conduct road tests with prospective and current employees on agency’s vehicle in accordance with Life’s WORC road test procedures.
• Assist in maintaining a clean and safe environment including a weekly walk-throughs.
• Ensure for adherence to agency quality standards of operation; make decisions in conjunction with the Director of Residential Services that drive operational processes.
• Become skilled with agency software (ie: Medisked, Outlook, UltiPro etc.)
• Assist people supported in planning, coordinating and attending community integration/inclusion activities within their homes and community.
• About Life’s WORC: For over 50 years, Life’s WORC has provided high quality services and support to people with intellectual disabilities and autism in Queens, Manhattan, Nassau and Suffolk counties.
• Life's WORC is committed to hiring diverse talent & creating a culture of equity. We are an EEO Employer.

Skills

Verbal communication

Written communication

Driver's license

Supervisory experience

Education

High-School Diploma or equivalent

Bachelor’s degree in Human Services

Tools

Medisked

Outlook

Ultipro

Job description

Life’s WORC, an agency serving individuals with intellectual disabilities and autism in New York, seeks a Residential Supervisor to provide ongoing protective oversight to residents, coordinate staffing, and uphold quality standards.

The schedule is 40 hours per week, Monday through Friday, 9am–5pm with occasional extra shifts. We offer affordable benefits, PTO, tuition reimbursement, and paths for advancement.