Program Supervisor, Residential Services

Concern Housing; New York (NY); On-site; USD 61,200 - 74,800; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Retirement Plan

403(b) Plan

Life Insurance

Paid Time Off

Education Assistance

Scholarship Programs

Licensure Reimbursement

Internship/Clinical Supervision

Referral Bonuses

Job summary

Concern Housing in New York seeks a Program Supervisor to oversee the residence, ensuring client growth, safety and the effective delivery of rehabilitation services while maintaining compliance with requirements. Schedule is Tuesday–Saturday, 8am–4pm.

The role involves supervising direct care services, training staff, ensuring regulatory compliance, reviewing charts, coordinating schedules, intake, and collaboration with community providers.

Qualifications

• Master's degree in psychology, social work or related mental health field with at least 3 years of experience.
• Strong leadership and supervisory abilities.
• Excellent verbal and written communication and sound judgment in client care.

Responsibilities

• Assist with supervision and coordination of all direct care services.
• Train and supervise assigned staff on-site.
• Ensure program and residence comply with regulatory guidelines.
• Review closed client charts and ensure documentation is complete.
• Coordinate staff schedules including per diem staff.
• Coordinate house meetings and liaise with Resident Counsel.
• Participate in weekly supervision meetings with the Program Director.
• Assist staff and clients with securing entitlement income.
• Maintain occupancy rates and oversee intake process and admission documentation.
• Comply with NYSOMH, LIHTC, AHP regulations and other requirements.
• On-call crisis intervention responsibilities.
• Remain current with all agency compliance documents and trainings.

Skills

Leadership

Supervisory skills

Verbal communication

Written communication

Judgment

Education

Master's Degree in Psychology/Social Work or related mental health field

Job description

Concern Housing in New York seeks a Program Supervisor to oversee the residence, ensuring client growth, safety and the effective delivery of rehabilitation services while maintaining compliance with requirements. Schedule is Tuesday–Saturday, 8am–4pm.

The role involves supervising direct care services, training staff, ensuring regulatory compliance, reviewing charts, coordinating schedules, intake, and collaboration with community providers.