Residential Program Manager | On-Call Care Leadership

Bay Community Support Services, Inc.; Leonardtown (MD); On-site; USD 60,000 - 75,000; Full time

Job summary

Bay Community Support Services, Inc. in St.

Mary's County, MD is seeking an experienced Residential Program Manager to oversee day-to-day operations of our residential services, manage staff, and ensure high-quality care. The ideal candidate will handle on-call responsibilities 24/7, lead a diverse team, ensure compliance with human services regulations, and collaborate with families and outside agencies to support clients' well-being.

Qualifications

• Experience managing residential programs and working with behaviors.
• On-call 24/7 availability required.
• Strong leadership and staff supervision.
• Knowledge of human services regulations and standards.
• Excellent communication and interpersonal skills.
• Ability to develop and implement program policies.
• Experience with diverse populations and inclusivity commitment.

Responsibilities

• Oversee daily operations of the residential program, including staff scheduling and client activities.
• Recruit, train, and supervise program staff.
• Develop and implement policies to ensure client safety and well-being.
• Conduct regular program assessments and improvements.
• Collaborate with agencies, families, and stakeholders.
• Ensure regulatory compliance and maintain a positive living environment.
• Manage program budgets and resources.
• Pursue ongoing professional development.

Skills

Residential program management

On-call availability

Leadership

Regulatory knowledge

Communication skills

Policy development

Inclusivity

Job description

Bay Community Support Services, Inc. in St.

Mary's County, MD is seeking an experienced Residential Program Manager to oversee day-to-day operations of our residential services, manage staff, and ensure high-quality care. The ideal candidate will handle on-call responsibilities 24/7, lead a diverse team, ensure compliance with human services regulations, and collaborate with families and outside agencies to support clients' well-being.