On-Call Residential Programs Leader

Bay Community Support Services, Inc.; Hollywood (MD); On-site; USD 60,000 - 80,000; Full time

Job summary

Bay Community Support Services, Inc. is seeking an experienced Residential Program Manager for our St. Mary's County, MD location.

The role oversees day-to-day operations of the residential program, staff scheduling, client activities, and facility maintenance to ensure high-quality care. The ideal candidate will have proven experience in managing residential programs, be on-call 24/7, and demonstrate strong leadership, communication, and regulatory knowledge to safeguard client well-being and

Qualifications

• Proven experience in managing residential programs and working with behaviors
• Capability to be on-call 24/7
• Strong leadership to supervise staff and maintain a positive environment
• Knowledge of regulations and standards in human services
• Excellent communication and interpersonal skills
• Ability to develop and implement program policies and procedures
• Experience with diverse populations and a commitment to inclusivity

Responsibilities

• Manage daily operations of the residential program, including staff scheduling, client activities, and facility maintenance
• Recruit, train, and supervise residential program staff
• Develop and implement program policies and procedures to ensure client well-being and safety
• Conduct regular assessments of program effectiveness and implement improvements
• Collaborate with external agencies, families, and stakeholders to provide comprehensive client support
• Ensure compliance with regulations and standards in the field
• Foster a positive, inclusive living environment for clients
• Efficiently manage program budgets and resources
• Engage in ongoing professional development to stay current with best practices

Skills

Residential program management

On-call 24/7

Staff leadership

Regulatory knowledge

Communication skills

Policy development

Inclusivity

Job description

Bay Community Support Services, Inc. is seeking an experienced Residential Program Manager for our St. Mary's County, MD location.

The role oversees day-to-day operations of the residential program, staff scheduling, client activities, and facility maintenance to ensure high-quality care. The ideal candidate will have proven experience in managing residential programs, be on-call 24/7, and demonstrate strong leadership, communication, and regulatory knowledge to safeguard client well-being and