Residential Program Manager - St. Mary's County, MD

Bay Community Support Services, Inc.; Lexington Park (MD); On-site; USD 60,000 - 90,000; Full time

Job summary

Bay Community Support Services, Inc. in St. Mary's County, MD is seeking an experienced Residential Program Manager to oversee day-to-day operations of the residential program, manage staff, and ensure high-quality client care.

The ideal candidate will handle staffing, on-call responsibilities 24/7, policy implementation, and collaboration with external agencies to support diverse client needs.

Qualifications

• Proven experience in managing residential programs and working with behaviors.
• Capability to be on-call 24/7 and provide reliable coverage.
• Strong leadership to supervise staff and maintain a positive environment.
• Knowledge of regulations and standards in human services.
• Excellent communication and interpersonal skills.
• Ability to develop and implement program policies and procedures.
• Experience with diverse populations and a commitment to inclusivity.

Responsibilities

• Manage and oversee the daily operations of the residential program, including staff scheduling, client activities, and facility maintenance.
• Recruit, train, and supervise residential program staff effectively.
• Develop and implement program policies and procedures to ensure client well-being and safety.
• Conduct regular assessments of program effectiveness and make necessary improvements.
• Collaborate with external agencies, families, and stakeholders to provide comprehensive support to clients.
• Ensure compliance with all regulations and standards in the field.
• Foster a positive, inclusive living environment for clients.
• Efficiently manage program budgets and resources.
• Engage in continuous professional development to stay abreast of industry best practices and trends.

Skills

Residential program management

Behavioral support experience

On-call 24/7 availability

Leadership and staff supervision

Communication and interpersonal skills

Policy and procedure development

Job description

Career Opportunities with Bay Community Support Services

A great place to work.

Careers At Bay Community Support Services

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Residential Program Manager - St. Mary's County, MD

Job Summary: Bay-CSS is seeking an experienced Residential Program Manager for our St. Mary's County, MD location. The ideal candidate will have a strong background in managing residential programs and working with behaviors, as well as being available on-call 24/7. The Residential Program Manager will oversee day-to-day operations, staff management, and ensure high-quality care within the residential program.

Qualifications:

• Proven experience in managing residential programs and working with behaviors
• Capability to be on-call 24/7
• Strong leadership skills to effectively supervise staff and maintain a positive environment
• Knowledge of regulations and standards in human services
• Excellent communication and interpersonal skills
• Ability to develop and implement program policies and procedures
• Experience with diverse populations and a commitment to inclusivity

Responsibilities:

• Manage and oversee the daily operations of the residential program, including staff scheduling, client activities, and facility maintenance
• Recruit, train, and supervise residential program staff effectively
• Develop and implement program policies and procedures to ensure client well-being and safety
• Conduct regular assessments of program effectiveness and make necessary improvements
• Collaborate with external agencies, families, and stakeholders to provide comprehensive support to clients
• Ensure compliance with all regulations and standards in the field
• Foster a positive, inclusive living environment for clients
• Efficiently manage program budgets and resources
• Engage in continuous professional development to stay abreast of industry best practices and trends