Residential Program Manager - St. Mary's County, MD

Bay Community Support Services, Inc.; Leonardtown (MD); On-site; USD 60,000 - 75,000; Full time

Job summary

Bay Community Support Services, Inc. in St.

Mary's County, MD is seeking an experienced Residential Program Manager to oversee day-to-day operations of our residential services, manage staff, and ensure high-quality care. The ideal candidate will handle on-call responsibilities 24/7, lead a diverse team, ensure compliance with human services regulations, and collaborate with families and outside agencies to support clients' well-being.

Qualifications

• Experience managing residential programs and working with behaviors.
• On-call 24/7 availability required.
• Strong leadership and staff supervision.
• Knowledge of human services regulations and standards.
• Excellent communication and interpersonal skills.
• Ability to develop and implement program policies.
• Experience with diverse populations and inclusivity commitment.

Responsibilities

• Oversee daily operations of the residential program, including staff scheduling and client activities.
• Recruit, train, and supervise program staff.
• Develop and implement policies to ensure client safety and well-being.
• Conduct regular program assessments and improvements.
• Collaborate with agencies, families, and stakeholders.
• Ensure regulatory compliance and maintain a positive living environment.
• Manage program budgets and resources.
• Pursue ongoing professional development.

Skills

Residential program management

On-call availability

Leadership

Regulatory knowledge

Communication skills

Policy development

Inclusivity

Job description

Career Opportunities with Bay Community Support Services

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Residential Program Manager - St. Mary's County, MD

Job Summary: Bay-CSS is seeking an experienced Residential Program Manager for our St. Mary's County, MD location. The ideal candidate will have a strong background in managing residential programs and working with behaviors, as well as being available on-call 24/7. The Residential Program Manager will oversee day-to-day operations, staff management, and ensure high-quality care within the residential program.

Qualifications:

• Proven experience in managing residential programs and working with behaviors
• Capability to be on-call 24/7
• Strong leadership skills to effectively supervise staff and maintain a positive environment
• Knowledge of regulations and standards in human services
• Excellent communication and interpersonal skills
• Ability to develop and implement program policies and procedures
• Experience with diverse populations and a commitment to inclusivity

Responsibilities:

• Manage and oversee the daily operations of the residential program, including staff scheduling, client activities, and facility maintenance
• Recruit, train, and supervise residential program staff effectively
• Develop and implement program policies and procedures to ensure client well-being and safety
• Conduct regular assessments of program effectiveness and make necessary improvements
• Collaborate with external agencies, families, and stakeholders to provide comprehensive support to clients
• Ensure compliance with all regulations and standards in the field
• Foster a positive, inclusive living environment for clients
• Efficiently manage program budgets and resources
• Engage in continuous professional development to stay abreast of industry best practices and trends