Residential Programs Leader - Behavioral Health

Baltimore Crisis Response, Inc.; Baltimore (MD); On-site; USD 52,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision

Life Insurance

Long-Term Disability

403(b) Retirement Plan

Generous PTO / Holidays

Tuition Reimbursement

Job summary

CarePoint Response, Inc. in Baltimore, MD seeks a Residential Manager to oversee daily operations of residential programs and lead shift leaders and direct care staff.

This full-time role requires a bachelor's degree in human services or related field and 3–4 years in residential or behavioral health settings with supervisory experience. You will ensure a safe, structured environment, manage staff schedules, conduct training, and support program leadership while maintaining compliance and

Qualifications

• Bachelor's degree in Human Services, Social Work, Behavioral Health, or related field preferred.
• Significant experience in residential or human services settings preferred.
• Minimum 3–4 years in residential or behavioral health settings with supervisory experience.

Responsibilities

• Oversee operational management of residential staff and shift leaders.
• Lead across residential units and supervise scheduling and overtime.
• Ensure staff-to-client ratios and compliance with policies and procedures.
• Develop training policies, onboarding plans, and ongoing staff development.
• Engage in direct client care as needed and participate in staff meetings.

Skills

Leadership

Staff supervision

Scheduling oversight

Training development

Client care

Education

Bachelor's degree in Human Services, Social Work, Behavioral Health, or related field

High School Diploma or GED

Tools

Microsoft Office

Job description

CarePoint Response, Inc. in Baltimore, MD seeks a Residential Manager to oversee daily operations of residential programs and lead shift leaders and direct care staff.

This full-time role requires a bachelor's degree in human services or related field and 3–4 years in residential or behavioral health settings with supervisory experience. You will ensure a safe, structured environment, manage staff schedules, conduct training, and support program leadership while maintaining compliance and