Residential Program Manager

Advocates; Northborough (MA); On-site; USD 51,000 - 55,000; Full time

Job summary

Advocates in Northborough, MA is seeking a Program Manager to lead the residential program, provide supervision to Direct Care staff, and ensure a safe, empowering environment.

You will develop staffing schedules, monitor budgets, lead meetings, conduct intakes, support IAP processes, and participate in 24-hour on-call crisis intervention.

This full-time role requires HS Diploma with 5 years of experience; BA preferred; valid driver's license and willingness to transport clients.

Qualifications

• High School Diploma or GED required; BA in related field preferred.
• Demonstrated strong analytical, numerical, and reasoning abilities.
• Excellent written and verbal communication skills.

Responsibilities

• Provide oversight and supervision to Direct Care staff and residents, promoting a warm, safe, and empowering environment.
• Develop and monitor staff scheduling to ensure program coverage and budgetary compliance.
• Lead staff meetings and individual supervision sessions; ensure trainings are current.
• Conduct intakes to ensure proper care is accessed.
• Participate in the Individual Action Plans (IAP) process for all individuals.
• Assist in program budget development and management; safeguard client funds.

Skills

Computer skills

Analytical thinking

Numerical aptitude

Written and verbal communication

Driver's license

Cultural competence

Education

High School Diploma

Bachelor's degree preferred

Tools

Computer proficiency

Job description

Advocates in Northborough, MA is seeking a Program Manager to lead the residential program, provide supervision to Direct Care staff, and ensure a safe, empowering environment.

You will develop staffing schedules, monitor budgets, lead meetings, conduct intakes, support IAP processes, and participate in 24-hour on-call crisis intervention.

This full-time role requires HS Diploma with 5 years of experience; BA preferred; valid driver's license and willingness to transport clients.