Residential Mortgage Servicing Specialist

Island Federal; Hauppauge (NY); Sur place; USD 42 000 - 64 000; Plein temps

Résumé du poste

Island Federal in Hauppauge, NY is seeking a Residential Servicer to oversee the servicing of residential real estate loans, including first mortgages and home equity products, across multiple branches.

The role supports Home Lending and Accounting, uses BytePro, FICS, and Desktop Underwriter, and requires 1-2 years in financial matters with NMLS and Notary licenses. You will ensure accuracy and prompt, courteous member service.

Qualifications

• Associate degree or equivalent experience.
• Specialized training in lending.
• 1-2 years’ experience working with financial matters.
• 5-10 years working in commercial lending, preferably in a Credit Union setting.
• NMLS registration.
• Notary Public License.

Responsabilités

• Servicing all residential real estate loans, including first mortgages and home equity products.
• Utilize BytePro, FICS, Desktop Underwriter to support servicing operations.
• Manage escrow accounts and prepare annual escrow analyses.
• Handle servicing and sale of mortgage loans to external agencies (Fannie Mae, FHLB).
• Conduct quality control reviews on originated real estate loans.
• Handle reversals of residential loan payments.
• Issue and process Residential loan payoffs.
• Prepare and mail adverse action notices and member notifications.
• Collaborate with other departments on mortgage tasks and prepare correspondence.
• Cross-sell credit union products to members.
• Work at various branch locations as required.

Connaissances

Loan servicing

Communication

Detail oriented

Customer service

Formation

Associate degree or equivalent experience

Specialized training in lending

Outils

BytePro

FICS

Desktop Underwriter

Description du poste

Island Federal in Hauppauge, NY is seeking a Residential Servicer to oversee the servicing of residential real estate loans, including first mortgages and home equity products, across multiple branches.

The role supports Home Lending and Accounting, uses BytePro, FICS, and Desktop Underwriter, and requires 1-2 years in financial matters with NMLS and Notary licenses. You will ensure accuracy and prompt, courteous member service.