Mortgage Servicing Specialist

Apple Federal Credit Union; Fair Oaks (VA); Sur place; USD 45 000 - 65 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision

401(k) with employer match

Paid time off

11 paid federal holidays

Tuition reimbursement and training

Annual TEAM Bonus

Résumé du poste

Apple Federal Credit Union is seeking a Mortgage Servicing professional to support loan processing, escrow maintenance, and file management. You will interact with AVP of Mortgage Servicing, branch staff, and mortgage teams to ensure accurate servicing and regulatory compliance.

The role requires attention to detail, strong customer service, and knowledge of mortgage products. Full-time position with benefits in Northern Virginia.

Qualifications

• Minimum three-years experience in mortgage-related work.
• Knowledge of mortgage loan products and features.
• High school diploma or equivalent (GED).
• Some college coursework is a plus.
• Excellent member service, telephone, and interpersonal skills.
• Excellent organizational skills and attention to detail.
• PC proficient, including MS Windows, MS Office Suite (Word, Excel), and mortgage software.

Responsabilités

• Performs duties incidental to maintenance of records or loans; processes payments and mail or payroll deductions.
• Maintains loan escrow accounts and processes escrow transactions (ARM, PMI, insurance, taxes).
• Board newly funded loans and ensure accuracy in servicing system.
• Processes certificates of satisfaction/lien releases when mortgages are paid off.
• Audit mortgage loan files for completeness and compliance with procedures and Freddie Mac LP Findings.
• Package and send sold files for audit by secondary market investors.
• Process Allonges for First and Second Trust Balloon Notes and track signatures.
• Performs month-end and year-end reporting.
• Assist Mortgage Servicing team with processing and origination duties as required.

Connaissances

Member service

Interpersonal skills

Attention to detail

Organizational skills

Formation

High school diploma

Some college coursework

Outils

MS Office

Mortgage software

Description du poste

Apple Federal Credit Union is seeking a Mortgage Servicing professional to support loan processing, escrow maintenance, and file management. You will interact with AVP of Mortgage Servicing, branch staff, and mortgage teams to ensure accurate servicing and regulatory compliance.

The role requires attention to detail, strong customer service, and knowledge of mortgage products. Full-time position with benefits in Northern Virginia.