Residential Mortgage Servicing Specialist

Manasquan Bank

Wall Township (NJ)

On-site

USD 32,000 - 39,000

Full time

2 days ago
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Benefits offered by this job

11 paid holidays
Amazon recognition platform
CREW Cares volunteering
Professional development opportunities
Monthly engagement events
Tuition Reimbursement
Student Loan Repayment
Calm app
Pet benefits

Job summary

Manasquan Bank is seeking a Residential Loan Servicing Specialist to support loan servicing operations in Wall, NJ. The role processes payments, payoffs, escrows, and taxes, while ensuring accurate loan records and proactive client service.

The position involves cross-training across the Loan Servicing team and supporting audits and payoff requests. Ideal candidates will have at least 1 year of banking experience and strong Excel/Office skills, with a focus on timely communication and

Qualifications

  • Detailed knowledge of residential/consumer loans and lending documentation.
  • Proficient with banking software/applications and MS Excel/Word.
  • Strong interpersonal and communication skills for internal and external clients.
  • Ability to work independently, manage time, and handle confidential information.

Responsibilities

  • Assist with Quality Control loan servicing reviews.
  • Assist with Loan Modifications and mortgage cancellations.
  • Process/organize insurance claims and related documentation.
  • Set up and maintain auto-payments (TMS) and escrow payments.
  • Respond to loan servicing hotline and emails; support audits.

Skills

Loan servicing
Microsoft Excel
Customer service
Communication
Time management

Tools

CSC software
TMS
Microsoft Office

Job description

Manasquan Bank is seeking a Residential Loan Servicing Specialist to support loan servicing operations in Wall, NJ. The role processes payments, payoffs, escrows, and taxes, while ensuring accurate loan records and proactive client service.

The position involves cross-training across the Loan Servicing team and supporting audits and payoff requests. Ideal candidates will have at least 1 year of banking experience and strong Excel/Office skills, with a focus on timely communication and

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