Residential Loan Servicing Specialist

ADP, Inc.; Hauppauge (NY); On-site; USD 32,000 - 37,000; Full time

Job summary

ADP, Inc. seeks a Residential Servicer in Hauppauge, NY to oversee loan servicing for residential real estate loans and support related departments. You will manage escrow accounts, analyze data, and ensure timely tax payments while handling reversals, payoffs, satisfactions, and notices.

The role requires banking experience, lending training, and NMLS/Notary credentials. The position involves handling inquiries from Members, collaborating across departments, and occasional branch work.

Qualifications

• : Specialized training in lending.
• 1-2 years’ experience working with financial matters.
• 5-10 years working in commercial lending, preferably in a Credit Union setting.
• NMLS registration
• Notary Public License

Responsibilities

• Servicing all residential real estate loans, including first mortgages and home equity products.
• Efficiently utilize systems such as BytePro, FICS, Desktop Underwriter, and other relevant software to support servicing operations.
• Manage escrow accounts, including handling deposits and disbursements. Compile and analyze escrow data to prepare annual escrow analyses and ensure timely payment of property taxes to the appropriate municipalities.
• Handle the servicing and sale of mortgage loans to external agencies, including Fannie Mae and FHLB.
• Conduct quality control reviews on all originated real estate loans to ensure compliance and accuracy.
• Handle reversals of all Residential loan payments in a timely and accurate manner.
• Issue and process Residential loan payoffs.
• Ensure issuance of all Real Estate loan satisfactions.
• Prepare, mail, and track adverse action notices and other required Member notifications for Residential Loans.
• Collaborate with the other departments on mortgage and home equity-related tasks, and prepare correspondence for Members and external agencies as needed.
• Provide support to Members by addressing inquiries related to existing real estate loans.
• Actively cross-sell credit union products and services, including deposit accounts and loan products, to meet Members’ financial needs and enhance their overall financial well-being.
• Work at various branch locations as required.
• Other duties as assigned.

Skills

Communication skills

Organizational skills

Detail-oriented

Customer service

Education

Specialized lending training

NMLS registration

Notary Public License

Tools

BytePro

FICS

Desktop Underwriter

Job description

ADP, Inc. seeks a Residential Servicer in Hauppauge, NY to oversee loan servicing for residential real estate loans and support related departments. You will manage escrow accounts, analyze data, and ensure timely tax payments while handling reversals, payoffs, satisfactions, and notices.

The role requires banking experience, lending training, and NMLS/Notary credentials. The position involves handling inquiries from Members, collaborating across departments, and occasional branch work.