Residential Maintenance Technician II — Proactive Multi-Trade

1KD THR Property Management LP; Charlotte (NC); On-site; USD 27,813 - 48,216; Full time

Benefits offered by this job

Competitive pay

Annual bonus

PTO and holidays

401(k) with match

Casual dress code

Team events

Employee resource groups

Job summary

Invitation Homes is seeking a Maintenance Technician II to perform high‑quality maintenance in single‑family rental homes while delivering outstanding customer service to residents. The role involves multi‑trade repairs, proactive ProCare visits, and educating residents on maintenance topics.

Ideal candidates have residential repair experience, OSHA 10, and a valid driver’s license. Expect weekends/holidays and a comprehensive benefits package, including an annual bonus and 401(k) matching.

Qualifications

• High School diploma or equivalent.
• OSHA 10 certification (or completion within 90 days)
• Proven experience in residential repairs and maintenance
• Understanding of residential construction and mechanical systems
• Excellent customer service and interpersonal skills (multilingual a plus)
• Comfortable using mobile devices (iPad/iPhone) and mobile apps
• Current driver’s license, automobile insurance, and any required licenses/certifications

Responsibilities

• Complete maintenance service requests across multiple trades
• Provide excellent customer service and promote a quality living experience for residents
• Complete ProCare visits in residents’ homes for proactive maintenance and repairs
• Educate residents regarding maintenance topics
• Perform property condition assessments and alert management to urgent items
• Review technician reports to identify opportunities for improvement
• Perform repairs in vacant properties during market or turn processes
• Properly use and care for company-supplied tools, materials, and vehicles
• Perform other duties as assigned

Skills

Residential repairs

Customer service

Multilingual

Mobile devices

Education

High School diploma or equivalent

Job description

Invitation Homes is seeking a Maintenance Technician II to perform high‑quality maintenance in single‑family rental homes while delivering outstanding customer service to residents. The role involves multi‑trade repairs, proactive ProCare visits, and educating residents on maintenance topics.

Ideal candidates have residential repair experience, OSHA 10, and a valid driver’s license. Expect weekends/holidays and a comprehensive benefits package, including an annual bonus and 401(k) matching.