Residential Internet Installer & Service Tech

Comcast Technology Solutions; Claremont (NH); Hybrid; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision coverage

Paid time off

Company holidays

Discounted cables

Job summary

Comcast Technology Solutions is seeking an entry-level broadband installer to join our field team. You will perform home installations, troubleshoot service issues, and ensure customer connectivity with coax, Ethernet, and Wi-Fi.

This role emphasizes safety, efficiency, and a positive customer experience. Daily duties include documenting work, staying compliant with safety standards, and maintaining equipment.

Qualifications

• High School Diploma or GED required.
• Comfort with basic home networking concepts and safety procedures.
• Ability to operate ladders, power tools, and testing equipment safely.

Responsibilities

• Perform residential installations, service changes, and disconnects while following safety practices.
• Diagnose and resolve issues from network connection to customer equipment.
• Install and support home networks using coaxial cable, Ethernet, and Wi‑Fi based on customer needs.
• Verify service quality with testing tools and adjust for reliable performance.
• Educate customers on products, services, and equipment use.

Skills

Adaptability

Communication

Critical Thinking

Problem Solving

Customer-Focused

Professional Etiquette

Resilience

Self Motivation

Technical Knowledge

Education

High School Diploma / GED

Job description

Comcast Technology Solutions is seeking an entry-level broadband installer to join our field team. You will perform home installations, troubleshoot service issues, and ensure customer connectivity with coax, Ethernet, and Wi-Fi.

This role emphasizes safety, efficiency, and a positive customer experience. Daily duties include documenting work, staying compliant with safety standards, and maintaining equipment.