Home Tech Installer & Service Specialist

Comcast; Boca Raton (FL); On-site; USD 55,104,000 - 60,614,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Company holidays

Discounted cable services

Paid training

Job summary

Comcast is seeking an entry‑level Residential Installation & Service Technician to install, maintain, and troubleshoot voice, video, and internet services in customers’ homes. You will complete field assessments, perform service calls, and gain technical skills through paid training and required certifications.

The role involves working nights, weekends, holidays, and overtime as needed, with a focus on safety and customer experience.

Qualifications

• Entry‑level field role with paid training and required certifications.
• Hands-on work in customers' homes delivering installation and service with safety training.

Responsibilities

• Perform residential installations, service changes, and disconnects following safety and codes.
• Diagnose and resolve issues from network to customer equipment.
• Install and support basic home networks (coax, Ethernet, Wi‑Fi).
• Verify service quality using testing tools and adjust for reliability.
• Educate customers on products, services, equipment use, and set expectations.
• Document completed work and update customer accounts in digital tools.

Skills

Customer-focused

Professional etiquette

Technical knowledge

Adaptability

Self motivation

Critical thinking problem solving

Resilience

Communication

Education

High School Diploma / GED

Job description

Comcast is seeking an entry‑level Residential Installation & Service Technician to install, maintain, and troubleshoot voice, video, and internet services in customers’ homes. You will complete field assessments, perform service calls, and gain technical skills through paid training and required certifications.

The role involves working nights, weekends, holidays, and overtime as needed, with a focus on safety and customer experience.