Home Tech Installer & Service Pro

Comcast (CC) of Willow Grove; Pompano Beach (FL); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Health benefits (medical, dental, and视

Paid time off

Company holidays

Discounted cable services

Job summary

Comcast is seeking a Residential Installation & Service Technician in the United States to install, maintain, and troubleshoot voice, video, and internet services in customers' homes. This entry‑level field role includes paid training, required certifications, and the opportunity to grow technical skills with hands‑on work.

You will work in residential environments, handle a variety of schedules including nights and weekends, and must be able to lift up to 70 pounds, climb ladders, and use basic

Qualifications

• Entry-level role with paid training and required certifications.
• Ability to lift 70 pounds and work in outdoor conditions.
• Flexible schedule including nights, weekends and holidays.

Responsibilities

• Perform residential installations, service changes, and disconnects while following safe work practices, company procedures, and applicable electrical and safety codes.
• Complete service calls by diagnosing and resolving issues from the network connection to customer equipment.
• Install and support basic home networks using coaxial cable, Ethernet, and Wi-Fi technology based on customer needs.
• Verify service quality using required testing tools and make adjustments to deliver reliable performance.
• Educate customers on products, services, equipment use, and setting appropriate expectations.
• Accurately document completed work and update customer accounts using digital tools.
• Maintain, clean, and stock assigned vehicle, tools, and equipment; report safety concerns, incidents, or vehicle issues promptly.

Skills

Adaptability

Communication

Critical Thinking

Problem Solving

Customer-Focused

Professional Etiquette

Resilience

Self Motivation

Technical Knowledge

Education

High School Diploma / GED

Job description

Comcast is seeking a Residential Installation & Service Technician in the United States to install, maintain, and troubleshoot voice, video, and internet services in customers' homes. This entry‑level field role includes paid training, required certifications, and the opportunity to grow technical skills with hands‑on work.

You will work in residential environments, handle a variety of schedules including nights and weekends, and must be able to lift up to 70 pounds, climb ladders, and use basic