Home Internet & TV Installation Technician

Comcast; Pompano Beach (FL); Sur place; USD 55 104 000 - 60 614 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental coverage

Vision coverage

Paid time off

Company-observed holidays

Discounted cable services

Résumé du poste

Comcast is seeking an entry-level Residential Installation & Service Technician to install, maintain and troubleshoot residential voice, video, and internet services. You will perform field visits, complete service calls, and gain technical skills through paid training and required certifications.

The role is hands-on, customer-facing, and requires flexibility for nights, weekends, holidays, and overtime. Benefits begin on Day 1, with comprehensive coverage and paid time off, plus opportunities

Qualifications

• Entry-level field role with paid training and required certifications.
• Physical role requiring ability to work in customers' homes and various environments.
• Attendance and safety requirements are essential for continued employment.

Responsabilités

• Perform residential installations, service changes, and disconnects while following safe work practices, company procedures, and applicable electrical and safety codes.
• Complete service calls by diagnosing and resolving issues from the network connection to customer equipment.
• Install and support basic home networks using coaxial cable, Ethernet, and Wi‑Fi technology based on customer needs.
• Verify service quality using required testing tools and make adjustments to deliver reliable performance.
• Educate customers on products, services, equipment use, and setting appropriate expectations.
• Accurately document completed work and update customer accounts using digital tools.
• Maintain, clean, and stock assigned vehicle, tools, and equipment; report safety concerns, incidents, or vehicle issues promptly.
• Operate ladders, hand tools, meters, and light power tools safely and correctly.
• Work at heights up to 26 ft. on ladders, roofs, poles, or bucket trucks as required.
• Works within manufacturer's rated weight capacity for all equipment, including but not limited to ladders and aerial lifts.
• Lift and carry equipment weighing 70 pounds or more; work in crawl spaces or attics; and perform duties near electrical sources.
• Drive a company vehicle safely and maintain a valid driver’s license.
• Complete required training, certifications, background checks, and licensing within defined timeframes.
• Communicate clearly and professionally with customers, supervisors, and coworkers.
• Meet or exceed established performance and safety standards.
• Other duties and responsibilities as assigned.

Connaissances

Customer-focused

Professional etiquette

Adaptability

Technical knowledge

Self motivation

Critical thinking

Problem solving

Resilience

Communication

Formation

High School Diploma / GED

Description du poste

Comcast is seeking an entry-level Residential Installation & Service Technician to install, maintain and troubleshoot residential voice, video, and internet services. You will perform field visits, complete service calls, and gain technical skills through paid training and required certifications.

The role is hands-on, customer-facing, and requires flexibility for nights, weekends, holidays, and overtime. Benefits begin on Day 1, with comprehensive coverage and paid time off, plus opportunities