Residential Install & Service Tech — Flexible Shifts

Comcast Resume; Lanham (MD); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Company holidays

Discounted cable services

Job summary

Comcast is hiring for a field-based broadband installer responsible for installing and troubleshooting voice, video, and data services. The role requires working in customers’ homes, meeting safety standards and company metrics, and advancing through training and certifications.

The position offers hourly pay of $21.84 with quarterly bonuses, comprehensive benefits from Day 1, and the possibility of overtime. Flexibility for nights, weekends, and extended shifts is expected.

Qualifications

• Entry-level role with increasing proficiency and decreasing supervision.
• Requires completing certifications and safety requirements.
• Work is physical and performed in various environments, including outdoors.

Responsibilities

• Perform residential installations, service changes, and disconnects following safety codes and procedures.
• Diagnose and resolve issues from network to customer equipment.
• Install and support home networks using coaxial, Ethernet, and Wi-Fi.
• Verify service quality with testing tools and adjust for reliability.
• Educate customers on products, services and using equipment.
• Document work and update customer accounts digitally.
• Maintain vehicle/tools and report safety concerns promptly.

Skills

Adaptability

Communication

Critical Thinking

Problem Solving

Customer-Focused

Professional Etiquette

Resilience

Self Motivation

Technical Knowledge

Education

High School Diploma/GED

Job description

Comcast is hiring for a field-based broadband installer responsible for installing and troubleshooting voice, video, and data services. The role requires working in customers’ homes, meeting safety standards and company metrics, and advancing through training and certifications.

The position offers hourly pay of $21.84 with quarterly bonuses, comprehensive benefits from Day 1, and the possibility of overtime. Flexibility for nights, weekends, and extended shifts is expected.