Residential Broadband Install & Service Technician

Comcast (CC) of Willow Grove; Bluefield (VA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

Paid time off

Company-observed holidays

Discounted cable services

Job summary

Comcast Corporation is seeking a Broadband Installation tech to perform in-home installations and troubleshoot voice, video and data services. You will handle service changes, disconnects and basic network setup while ensuring safety and quality.

This is an entry-to-mid level role with on-the-job training and quarterly bonuses. You will work in customers’ homes or neighborhoods, requiring physical tasks, reliable attendance, and flexibility for nights, weekends, holidays, and overtime as needed.

Qualifications

• High School Diploma or GED required.
• Certifications relevant to the role (if applicable).
• Experience in broadband installation and troubleshooting is preferred.

Responsibilities

• Perform residential installations, service changes, and disconnects following safety and procedures.
• Diagnose and resolve issues from the network to customer equipment.
• Install and support basic home networks using coaxial cable, Ethernet, and Wi‑Fi.

Skills

Adaptability

Communication

Critical Thinking

Problem Solving

Customer-Focused

Professional Etiquette

Resilience

Self Motivation

Technical Knowledge

Education

High School Diploma / GED

Certifications (if applicable)

Job description

Comcast Corporation is seeking a Broadband Installation tech to perform in-home installations and troubleshoot voice, video and data services. You will handle service changes, disconnects and basic network setup while ensuring safety and quality.

This is an entry-to-mid level role with on-the-job training and quarterly bonuses. You will work in customers’ homes or neighborhoods, requiring physical tasks, reliable attendance, and flexibility for nights, weekends, holidays, and overtime as needed.