Residential Broadband Installer & Service Tech

Comcast; Sandy (UT); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

Paid time off

Company holidays

Discounted cable services

Job summary

Comcast is seeking an entry-level broadband installer to perform residential installations, troubleshooting, and service changes in customers' homes and neighborhoods. You will work with voice, video and data services, follow safety guidelines, and meet performance metrics.

The role requires flexible schedules, including nights, weekends and holidays, driving a company vehicle, and completing required training and certifications.

Qualifications

• Customer-focused approach to field work.
• Strong interpersonal and communication skills.
• Ability to follow safety protocols and procedures.
• Willingness to learn and adapt to new tech.
• Self-motivated with reliable attendance.

Responsibilities

• Perform residential installations, service changes, and disconnects while following safety practices.
• Diagnose and resolve issues from network to customer equipment.
• Install and support basic home networks using coaxial cable, Ethernet, and Wi‑Fi.
• Verify service quality using testing tools and make adjustments for reliability.
• Educate customers on products, services, equipment use, and expectations.
• Document completed work and update customer accounts using digital tools.
• Maintain and stock assigned vehicle, tools, and equipment; report safety concerns.
• Operate ladders, meters, and light power tools safely and correctly.
• Work at heights up to 26 ft on ladders or bucket trucks as required.
• Drive a company vehicle safely and maintain a valid driver's license.

Skills

Customer Focus

Professional Etiquette

Technical Knowledge

Adaptability

Self-Motivation

Resilience

Communication

Problem Solving

Education

High School Diploma / GED

Job description

Comcast is seeking an entry-level broadband installer to perform residential installations, troubleshooting, and service changes in customers' homes and neighborhoods. You will work with voice, video and data services, follow safety guidelines, and meet performance metrics.

The role requires flexible schedules, including nights, weekends and holidays, driving a company vehicle, and completing required training and certifications.