Residential Broadband Install & Service Tech

Comcast Corporation; Nashville (TN); On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

Health coverage

Paid training

Paid time off

Holiday pay

Discounted cable services

Job summary

Comcast Corporation is seeking entry-level broadband installation technicians to perform residential installations and troubleshoot voice, video, and data services. You will work in customers' homes, install new services, restore connectivity, and ensure a positive customer experience.

The role involves physical work, various schedules including nights and weekends, and requires safety and training certifications. Paid training and benefits start Day 1.

Qualifications

• Must have a High School Diploma or GED.
• Strong communication and problem-solving skills required.
• Comfort with learning new technologies and safety procedures.

Responsibilities

• Perform residential installations and service changes in customers' homes.
• Diagnose and resolve issues from network to customer equipment.
• Install and support basic home networks (coax, Ethernet, Wi‑Fi).
• Educate customers on products and setting expectations.
• Document work and update customer accounts using digital tools.

Skills

Adaptability

Communication

Critical Thinking

Problem Solving

Customer Focus

Professional Etiquette

Resilience

Self Motivation

Technical Knowledge

Education

High School Diploma / GED

Job description

Comcast Corporation is seeking entry-level broadband installation technicians to perform residential installations and troubleshoot voice, video, and data services. You will work in customers' homes, install new services, restore connectivity, and ensure a positive customer experience.

The role involves physical work, various schedules including nights and weekends, and requires safety and training certifications. Paid training and benefits start Day 1.