In-Home Broadband Installer & Troubleshooter

Comcast Corporation; Robertsville (TN); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

Paid time off

Discounted cable services

Job summary

Comcast Corporation, a Fortune 50 leader in media and technology, is hiring for an entry‑level broadband installer. You will install services in customers’ homes, troubleshoot connectivity, and aim for high customer satisfaction.

The role requires physical work, flexible schedules including nights and weekends, and successful completion of required trainings and safety certifications. Compensation is $21.79/hour with quarterly bonuses and paid training.

Qualifications

• Ability to perform residential installations and service changes.
• Diagnose and resolve issues from network to customer equipment.
• Educate customers on products and equipment use.
• Document completed work and update customer accounts using digital tools.

Responsibilities

• Perform residential installations, service changes, and disconnects while following safety practices and codes.
• Diagnose and resolve issues from the network to customer equipment.
• Install and support basic home networks using coaxial, Ethernet, and Wi‑Fi.
• Verify service quality with testing tools and adjust for reliability.
• Educate customers on products and setting expectations.
• Document work accurately and maintain vehicle/tools.

Skills

Adaptability

Communication

Critical Thinking Problem Solving

Customer-Focused

Professional Etiquette

Resilience

Self Motivation

Technical Knowledge

Education

High School Diploma / GED Certifications (if applicable) Relevant Work Experience

Job description

Comcast Corporation, a Fortune 50 leader in media and technology, is hiring for an entry‑level broadband installer. You will install services in customers’ homes, troubleshoot connectivity, and aim for high customer satisfaction.

The role requires physical work, flexible schedules including nights and weekends, and successful completion of required trainings and safety certifications. Compensation is $21.79/hour with quarterly bonuses and paid training.