Residential Front Desk Concierge

FirstService Residential; Miami (FL); On-site; USD 23,000 - 28,000; Full time

Job summary

FirstService Residential seeks a Front Desk professional in a residential setting in Miami. You will greet residents, screen guests, manage access control, and maintain logs with attention to safety procedures.

Strong communication and bilingual English/Spanish abilities are preferred, with professional conduct and reliable performance emphasized. Responsibilities include monitoring security systems, incident reporting, and collaborating with building staff.

Qualifications

• High school diploma or equivalency preferred.
• College level courses in business or hospitality preferred.
• Two to three years of business experience preferred.
• Computer literacy: information system software/hardware preferred.
• Effective written and verbal communication skills.
• Multilingual abilities desirable.
• Strong customer service and interpersonal skills required.

Responsibilities

• Greet residents and verify guests and service providers.
• Monitor and operate security controls and maintain logs.
• Front desk and operations duties as needed.
• Prepare incident reports and maintain documents.
• Enforce building policies professionally.
• Handle inquiries with clear communication and professionalism.

Skills

Customer service

Communication

Bilingual (English/Spanish)

Professional demeanor

Emergency awareness

Education

High school diploma or equivalent

College courses in business/hospitality

Tools

Microsoft Word

Microsoft Excel

Information systems literacy

Job description

FirstService Residential seeks a Front Desk professional in a residential setting in Miami. You will greet residents, screen guests, manage access control, and maintain logs with attention to safety procedures.

Strong communication and bilingual English/Spanish abilities are preferred, with professional conduct and reliable performance emphasized. Responsibilities include monitoring security systems, incident reporting, and collaborating with building staff.