Weekend Front Desk Concierge: Guest Care & Security

FirstService Residential; Miami (FL); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical plans

Dental insurance

Vision insurance

Paid holidays

401k with company match

Job summary

FirstService Residential is seeking a Front Desk Associate in Miami to manage guest check-ins, monitor security systems, and provide exceptional resident service. The role emphasizes clear communication, attention to detail, and safe operations within the building.

The position requires reliability for weekend shifts, strong multitasking abilities, and experience in hospitality or property management. The company offers full-time hours and benefits.

Qualifications

• High school diploma or equivalency preferred.
• College level courses in business or hospitality preferred.
• Two to three years of business experience preferred.
• Computer literacy: information systems knowledge preferred.
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.
• Strong customer service and interpersonal skills.

Responsibilities

• Meet and greet residents, check guests and service providers in/out.
• Monitor and operate electronic security control systems
• Maintain daily logs, records, and forms accurately.
• Respond to emergencies in a timely manner.
• Provide excellent customer service and time management.
• May be assigned other duties by on-site property manager.
• Follow safety procedures and maintain a safe environment.

Skills

Customer service

Communication

Time management

Emergency response

Multitasking

Languages

Education

High school diploma

College courses in business/hospitality

Tools

Computer literacy

Information systems proficiency

Job description

FirstService Residential is seeking a Front Desk Associate in Miami to manage guest check-ins, monitor security systems, and provide exceptional resident service. The role emphasizes clear communication, attention to detail, and safe operations within the building.

The position requires reliability for weekend shifts, strong multitasking abilities, and experience in hospitality or property management. The company offers full-time hours and benefits.