Residential Disabilities Program Manager

Socket.dev; Cincinnati (OH); On-site; USD 41,000 - 55,000; Full time

Benefits offered by this job

Paid training

Medical insurance

Vision insurance

Dental insurance

Disability insurance

Life insurance

401k

Paid time off

Employee discount program

Employee referral bonus

Job summary

ViaQuest Residential Services is seeking a Program Manager to coordinate services for individuals with developmental disabilities, supervise Direct Support Professionals, and ensure high-quality care. The role requires strong customer service, communication, and leadership abilities, with on-call responsibilities.

The position offers full-time hours with comprehensive benefits and paid training. Applicants should have a high school diploma or higher and relevant supervisory experience, and must

Qualifications

• High school diploma/GED and 3 years of experience in the field of developmental disabilities or a Bachelor's/Master's degree in a related field.
• Strong customer service and communication skills.
• Supervisory or management experience.
• Demonstrates strong communication, decision-making and time-management skills.

Responsibilities

• Ensure individuals served receive quality services and are engaged with the community.
• Coordinate and manage all services for individuals served, including medical appointments, household management, and supports.
• Use behavioral health interventions to improve outcomes for individuals served.
• Develop and assess behavior support strategies and provide training to ensure implementation.
• Collaborate with the service team to ensure strong communication and customer service.
• Supervise Direct Support Professionals and ensure thorough training.
• Monitor staffing hours to provide appropriate services and coverage for all shifts.
• Provide excellent customer service to individuals served, families/guardians, the county board, and the service team.

Skills

Customer service

Communication

Supervisory experience

Time management

Decision making

Education

High school diploma/GED

Bachelor's degree

Job description

Program Manager / A Great Opportunity / $48,000 per year / Full Time / On Call required

At ViaQuest Residential Services we provide quality support and services to individuals with developmental disabilities in their homes.

Responsibilities may include:

• Ensure that the individuals we serve are receiving quality services and are engaged with the community.
• Coordinate and manage all services and supports for the individuals served, including medical appointments, household management, behavior management, financial services, benefits, etc.
• Use behavioral health interventions to improve outcomes for individuals served.
• Assist in the ongoing development of behavior support strategies and ensuring the implementation of these strategies, including providing training and assessing the effectiveness of the behavior support.
• Collaborate with all members of the individuals’ service team to ensure great communication and customer service is in place.
• Supervise Direct Support Professionals and make sure they are thoroughly trained and providing the best possible services.
• Monitor staffing hours to ensure appropriate services are provided and coverage is in place for all shifts.
• Provide great customer service to individuals served, families/guardians, the county board, and all members of the service team.

Requirements for this position include:

• High school diploma/GED and 3 years of experience in the field of developmental disabilities is required or Bachelors’ or Masters’ level degree in a related field.
• Strong customer service and communication skills.
• Supervisory or management experience.
• Displays strong communication skills and possess excellent decision-making and time-management skills.

What ViaQuest can offer you:

• Paid training.
• Benefit package for full-time employees (including medical, vision, dental, disability and life insurance and a 401k).
• Employee discount program.
• Paid-time off.
• Employee referral bonus program.

About ViaQuest Residential Services

To learn more about ViaQuest Residential Services please visit http://www.viaquestinc.com/specialized-services/residential-services/

From Our Employees To You

http://careers.viaquestinc.com/viaquest-culture-of-choice/

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