Residential Program Manager- IDD Services

Day & Employment Services; Kentucky; On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Paid training

Full-time benefits package including medical, dental, and life insurance

Job summary

ViaQuest Residential Services in St. Clairsville, Ohio is looking for a dedicated professional to provide quality support to individuals with developmental disabilities. The role requires a high school diploma or equivalent, with 3 years of experience or a relevant degree. Responsibilities include supervising staff, coordinating services, and ensuring quality care. The position offers a salary of $50,000 annually, paid training, and a comprehensive benefits package for full-time employees.

Qualifications

• 3 years of experience in the field of developmental disabilities or a related degree is required.
• Strong customer service and communication skills are essential.
• Supervisory or management experience is preferred.

Responsibilities

• Ensure quality services for individuals served and engagement with the community.
• Coordinate and manage services for individuals including medical and financial management.
• Use behavioral health interventions to improve outcomes.
• Collaborate with the service team for effective communication.
• Supervise Direct Support Professionals to ensure quality service.
• Monitor staffing hours to ensure service coverage.
• Provide great customer service to all stakeholders.

Skills

Customer service skills

Communication skills

Decision-making skills

Time-management skills

Supervisory experience

Education

High school diploma/GED

Bachelor's or Master's degree in a related field

Job description

A Great Opportunity $50,000 per year / Full Time/ On Call required

At ViaQuest Residential Services we provide quality support and services to individuals with developmental disabilities in their homes. Apply today and make a difference in the lives of the individuals we serve!

Responsibilities may include:

• Ensure that the individuals we serve are receiving quality services and are engaged with the community.
• Coordinate and manage all services and supports for the individuals served, including medical appointments, household management, behavior management, financial services, benefits, etc.
• Use behavioral health interventions to improve outcomes for individuals served.
• Assist in the ongoing development of behavior support strategies and ensuring the implementation of these strategies, including providing training and assessing the effectiveness of the behavior support.
• Collaborate with all members of the individuals’ service team to ensure great communication and customer service is in place.
• Supervise Direct Support Professionals and make sure they are thoroughly trained and providing the best possible services.
• Monitor staffing hours to ensure appropriate services are provided and coverage is in place for all shifts.
• Provide great customer service to individuals served, families/guardians, the county board, and all members of the service team.

Requirements for this position include:

• High school diploma/GED and 3 years of experience in the field of developmental disabilities is required or Bachelors’ or Masters’ level degree in a related field.
• Strong customer service and communication skills.
• Supervisory or management experience.
• Displays strong communication skills and possess excellent decision-making and time-management skills.

What ViaQuest can offer you:

• Paid training.
• Benefit package for full-time employees (including medical, vision, dental, disability and life insurance and a 401k).