Developmental Disabilities Program Manager

Day & Employment Services; Akron (OH); On-site; USD 43,200 - 52,800; Full time

Benefits offered by this job

Paid training

Comprehensive benefit package for full-time employees

Job summary

A residential service provider in Akron, Ohio is seeking a support coordinator to oversee services for individuals with developmental disabilities. Responsibilities include coordinating care, managing staff, and ensuring quality service delivery. Required is a high school diploma or GED with three years' experience in the field, alongside strong customer service and communication skills. This position offers $48,000 per year and a comprehensive benefits package for full-time employees.

Qualifications

• 3 years of experience in the field of developmental disabilities.
• Preferred Bachelor's or Master's degree.
• Supervisory or management experience required.

Responsibilities

• Ensure individuals receive quality services and engagement.
• Coordinate medical appointments and support services.
• Use behavioral health interventions for improved outcomes.
• Supervise training of Direct Support Professionals.
• Monitor staffing hours for adequate coverage.

Skills

Customer service skills

Communication skills

Decision-making skills

Time-management skills

Education

High school diploma/GED

Bachelor's or Master's degree in a related field

Job description

A Great Opportunity / $48,000 per year / Full Time / On Call Required

At ViaQuest Residential Services we provide quality support and services to individuals with developmental disabilities in their homes. Apply today and make a difference in the lives of the individuals we serve!

Responsibilities may include:

• Ensure that the individuals we serve are receiving quality services and are engaged with the community.
• Coordinate and manage all services and supports for the individuals served, including medical appointments, household management, behavior management, financial services, benefits, etc.
• Use behavioral health interventions to improve outcomes for individuals served.
• Assist in the ongoing development of behavior support strategies and ensuring the implementation of these strategies, including providing training and assessing the effectiveness of the behavior support.
• Collaborate with all members of the individuals’ service team to ensure great communication and customer service is in place.
• Supervise Direct Support Professionals and make sure they are thoroughly trained and providing the best possible services.
• Monitor staffing hours to ensure appropriate services are provided and coverage is in place for all shifts.
• Provide great customer service to individuals served, families/guardians, the county board, and all members of the service team.

Requirements for this position include:

• High school diploma/GED and 3 years of experience in the field of developmental disabilities is required.
• Bachelors’ or Masters’ level degree in a related field is preferred.
• Strong customer service and communication skills.
• Supervisory or management experience.
• Displays strong communication skills and possess excellent decision-making and time-management skills.

What ViaQuest can offer you:

• Paid training.
• Benefit package for full-time employees (including medical, vision, dental, disability and life insurance and a 401k).