Residential Disabilities Program Manager

ViaQuest; Cincinnati (OH); On-site; USD 41,000 - 55,000; Full time

Benefits offered by this job

Paid training

Medical insurance

Vision insurance

Dental insurance

Disability insurance

Life insurance

401k

Job summary

ViaQuest Residential Services in Cincinnati, OH is seeking a Residential Disabilities Program Manager to oversee supports for individuals with developmental disabilities in their homes.

This full-time, on-site role requires coordinating services, supervising staff, ensuring quality outcomes, and maintaining strong communication with families and county partners. Salary is $48,000 per year with paid training and a comprehensive benefits package.

Qualifications

• High school diploma/GED and 3 years of experience in the field of developmental disabilities is required or Bachelor's or Master's level degree in a related field.
• Strong customer service and communication skills.
• Supervisory or management experience.
• Displays strong communication skills and possess excellent decision‑making and time‑management skills.

Responsibilities

• Ensure that the individuals we serve are receiving quality services and are engaged with the community.
• Coordinate and manage all services and supports for the individuals served, including medical appointments, household management, behavior management, financial services, benefits, etc.
• Use behavioral health interventions to improve outcomes for individuals served.
• Assist in the ongoing development of behavior support strategies and ensuring the implementation of these strategies, including providing training and assessing the effectiveness of the behavior support.
• Collaborate with all members of the individuals’ service team to ensure great communication and customer service is in place.
• Supervise Direct Support Professionals and make sure they are thoroughly trained and providing the best possible services.
• Monitor staffing hours to ensure appropriate services are provided and coverage is in place for all shifts.
• Provide great customer service to individuals served, families/guardians, the county board, and all members of the service team.

Job description

Position: Residential Disabilities Program Manager

Location: Cincinnati, OH

Remote Status: On‑Site

Job Id: 42151

# of Openings: 1

Program Manager

A Great Opportunity /$48,000 per year / Full Time/ On Call required

At ViaQuest Residential Services we provide quality support and services to individuals with developmental disabilities in their homes.

Responsibilities may include:

• Ensure that the individuals we serve are receiving quality services and are engaged with the community.
• Coordinate and manage all services and supports for the individuals served, including medical appointments, household management, behavior management, financial services, benefits, etc.
• Use behavioral health interventions to improve outcomes for individuals served.
• Assist in the ongoing development of behavior support strategies and ensuring the implementation of these strategies, including providing training and assessing the effectiveness of the behavior support.
• Collaborate with all members of the individuals’ service team to ensure great communication and customer service is in place.
• Supervise Direct Support Professionals and make sure they are thoroughly trained and providing the best possible services.
• Monitor staffing hours to ensure appropriate services are provided and coverage is in place for all shifts.
• Provide great customer service to individuals served, families/guardians, the county board, and all members of the service team.

Requirements for this position include:

• High school diploma/GED and 3 years of experience in the field of developmental disabilities is required or Bachelors’ or Masters’ level degree in a related field.
• Strong customer service and communication skills.
• Supervisory or management experience.
• Displays strong communication skills and possess excellent decision‑making and time‑management skills.

What ViaQuest can offer you:

• Paid training.
• Benefit package for full‑time employees (including medical, vision, dental, disability and life insurance and a 401k).