Residential Broadband Installer & Troubleshooter

Comcast Corporation; Martinez (GA); On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Paid training

Discounted cable services

Job summary

Comcast Corporation is seeking an entry-level Broadband Installer to perform residential installations and troubleshooting in customers' homes. You will install services, diagnose issues, and educate customers on product usage while adhering to safety standards.

The role requires physical work, flexible schedules including nights and weekends, and a valid driver's license. Comprehensive benefits start day one, with opportunities for training and advancement.

Qualifications

• High School Diploma / GED Certifications (if applicable) Relevant Work Experience

Responsibilities

• Perform residential installations, service changes, and disconnects while following safe work practices.
• Diagnose and resolve issues from network connection to customer equipment.
• Install and support basic home networks using coaxial cable, Ethernet, and Wi-Fi.
• Educate customers on products, services, and device usage.
• Document completed work and update customer accounts using digital tools.
• Drive a company vehicle and maintain a valid driver’s license.

Skills

Adaptability

Communication

Critical Thinking

Problem Solving

Customer-Focused

Professional Etiquette

Resilience

Self Motivation

Technical Knowledge

Education

High School Diploma / GED Certifications (if applicable) Relevant Work Experience

Job description

Comcast Corporation is seeking an entry-level Broadband Installer to perform residential installations and troubleshooting in customers' homes. You will install services, diagnose issues, and educate customers on product usage while adhering to safety standards.

The role requires physical work, flexible schedules including nights and weekends, and a valid driver's license. Comprehensive benefits start day one, with opportunities for training and advancement.