Residential Broadband Installation Specialist

Comcast Corporation; Tupawek (LA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Health coverage

Dental coverage

Vision coverage

Paid time off

Company holidays

Discounted cable services

Job summary

Comcast is hiring an entry-level broadband installation technician to perform residential installs, troubleshoot service issues, and support home network setups. You will work in customers’ homes with varied schedules, including nights, weekends, and holidays, while following safety and company procedures.

The role requires reliable attendance and the ability to lift equipment, use ladders, and operate diverse tools. Training and certifications are provided; benefits begin on Day 1.

Qualifications

• High School Diploma or GED required.

Responsibilities

• Perform residential installations, service changes, and disconnects following safety and procedures.
• Diagnose and resolve issues from network to customer equipment.
• Install and support home networks (coax, Ethernet, Wi‑Fi) per customer needs.
• Verify service quality with testing tools and adjust as needed.
• Educate customers on products, services, and usage.
• Document work and update customer accounts digitally.
• Maintain and inspect vehicle/tools; report safety concerns promptly.
• Operate ladders, power tools, meters safely; work at heights up to 26 ft.
• Drive company vehicle with valid license; complete trainings and background checks.
• Communicate clearly with customers, supervisors, and coworkers.
• Meet or exceed performance and safety standards.

Skills

Adaptability

Communication

Critical Thinking Problem Solving

Customer-Focused

Professional Etiquette

Resilience

Self Motivation

Technical Knowledge

Education

High School Diploma / GED

Job description

Comcast is hiring an entry-level broadband installation technician to perform residential installs, troubleshoot service issues, and support home network setups. You will work in customers’ homes with varied schedules, including nights, weekends, and holidays, while following safety and company procedures.

The role requires reliable attendance and the ability to lift equipment, use ladders, and operate diverse tools. Training and certifications are provided; benefits begin on Day 1.