Residential Broadband Installer - Paid Training & Benefits

Comcast Resume; Richmond (VA); On-site; USD 25,000 - 35,000; Full time

Job summary

Comcast is seeking an entry-level broadband installer to install and troubleshoot voice, video, and data services in customers' homes. You will perform standard installations, diagnose connectivity issues, and educate customers while working with established procedures.

The role requires flexible schedules, including nights and weekends, with training provided and benefits starting on day one.

Qualifications

• Entry-level broadband installation role with increasing proficiency.
• Ability to work in customers' homes and various environments.
• Completion of required training and safety certifications.

Responsibilities

• Perform residential installations, service changes, and disconnects following safety and codes.
• Diagnose issues from network to customer equipment and resolve them.
• Install and support basic home networks using coax, Ethernet, and Wi‑Fi.
• Verify service quality with testing tools and adjust for reliability.
• Educate customers on products, services, and equipment usage.
• Document work and update customer accounts using digital tools.

Skills

Adaptability

Communication

Critical Thinking

Problem Solving

Customer-Focused

Professional Etiquette

Resilience

Self Motivation

Technical Knowledge

Education

High School Diploma / GED

Job description

Comcast is seeking an entry-level broadband installer to install and troubleshoot voice, video, and data services in customers' homes. You will perform standard installations, diagnose connectivity issues, and educate customers while working with established procedures.

The role requires flexible schedules, including nights and weekends, with training provided and benefits starting on day one.