Residential Broadband Install & Service Tech

Comcast; Merrillville (IN); Vor Ort; USD 24.000 - 34.000; Vollzeit

Benefits dieser Stelle

Health benefits

Dental insurance

Vision insurance

Paid time off

Company holidays

Discounted cable services

Paid training

Zusammenfassung

Comcast is hiring for entry-level broadband installation and troubleshooting roles. You will install new services, restore connectivity, and ensure a positive customer experience in customers’ homes and neighborhoods.

The job involves physical work, outdoor conditions, and requires working nights, weekends, holidays, and occasional overtime. You will perform installations, service changes, and disconnects, using testing tools to verify performance and documenting work in digital systems.

Qualifikationen

• High School Diploma / GED Certifications (if applicable)
• Relevant Work Experience. Comcast is an equal opportunity workplace.

Aufgaben

• Perform residential installations, service changes, and disconnects while following safe work practices, company procedures, and applicable electrical and safety codes.
• Complete service calls by diagnosing and resolving issues from the network connection to customer equipment.
• Install and support basic home networks using coaxial cable, Ethernet, and Wi‑Fi technology based on customer needs.
• Verify service quality using required testing tools and make adjustments to deliver reliable performance.
• Educate customers on products, services, equipment use, and setting appropriate expectations.
• Accurately document completed work and update customer accounts using digital tools.
• Maintain, clean, and stock assigned vehicle, tools, and equipment; report safety concerns, incidents, or vehicle issues promptly.
• Operate ladders, hand tools, meters, and light power tools safely and correctly.

Kenntnisse

Adaptability

Communication

Critical Thinking

Problem Solving

Customer-Focused

Professional Etiquette

Resilience

Self Motivation

Technical Knowledge

Ausbildung

High School Diploma / GED Certifications

Jobbeschreibung

Comcast is hiring for entry-level broadband installation and troubleshooting roles. You will install new services, restore connectivity, and ensure a positive customer experience in customers’ homes and neighborhoods.

The job involves physical work, outdoor conditions, and requires working nights, weekends, holidays, and occasional overtime. You will perform installations, service changes, and disconnects, using testing tools to verify performance and documenting work in digital systems.