Home Network Install & Service Technician

Comcast Corporation; Canton (GA); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

Paid time off

Holidays

Discounted cable services

Job summary

Comcast Corporation in the United States is seeking an entry-level broadband installation technician to install and troubleshoot voice, video, and data services in customers' homes. You will perform installations, diagnose issues, and ensure quality with a focus on safety and customer satisfaction.

The role requires physical work, lifting up to 70 pounds, and willingness to work nights, weekends, holidays, and occasional overtime. Training, benefits, and advancement opportunities are provided.

Qualifications

• High School Diploma / GED Certifications (if applicable)

Responsibilities

• Perform residential installations, service changes, and disconnects while following safe work practices, company procedures, and applicable electrical and safety codes.
• Complete service calls by diagnosing and resolving issues from the network connection to customer equipment.
• Install and support basic home networks using coaxial cable, Ethernet, and Wi‑Fi technology based on customer needs.
• Verify service quality using required testing tools and make adjustments to deliver reliable performance.
• Educate customers on products, services, equipment use, and setting appropriate expectations.
• Accurately document completed work and update customer accounts using digital tools.

Skills

Adaptability

Communication

Critical Thinking

Problem Solving

Customer-Focused

Professional Etiquette

Resilience

Self Motivation

Technical Knowledge

Education

High School Diploma / GED Certifications (if applicable)

Job description

Comcast Corporation in the United States is seeking an entry-level broadband installation technician to install and troubleshoot voice, video, and data services in customers' homes. You will perform installations, diagnose issues, and ensure quality with a focus on safety and customer satisfaction.

The role requires physical work, lifting up to 70 pounds, and willingness to work nights, weekends, holidays, and occasional overtime. Training, benefits, and advancement opportunities are provided.