In-Home Broadband Installer & Service Tech

Comcast Corporation; Antioch (TN); On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Discounted cable services

Job summary

Comcast Corporation in the United States is seeking a broadband installation technician to install and troubleshoot voice, video and data services in customers' homes. This entry‑level role grows with training and certifications while working with limited supervision.

Responsibilities include service changes, diagnostics from network to customer equipment, and installing home networks using coax, Ethernet, and Wi‑Fi. Schedules vary, with nights and weekends possible.

Qualifications

• High school diploma or equivalent required.
• Relevant work experience preferred.
• Willingness to complete necessary training and certifications.

Responsibilities

• Perform residential installations, service changes, and disconnects while following safe work practices.
• Diagnose and resolve issues from the network connection to customer equipment.
• Install and support basic home networks using coaxial cable, Ethernet, and Wi‑Fi.
• Verify service quality using required testing tools and make adjustments.
• Educate customers on products, services, equipment use, and expectations.
• Document completed work and update customer accounts using digital tools.

Skills

Adaptability

Communication

Critical Thinking

Problem Solving

Customer-Focused

Professional Etiquette

Resilience

Self Motivation

Technical Knowledge

Education

High School Diploma / GED

Relevant Work Experience

Job description

Comcast Corporation in the United States is seeking a broadband installation technician to install and troubleshoot voice, video and data services in customers' homes. This entry‑level role grows with training and certifications while working with limited supervision.

Responsibilities include service changes, diagnostics from network to customer equipment, and installing home networks using coax, Ethernet, and Wi‑Fi. Schedules vary, with nights and weekends possible.