Resident & Visitor Concierge — Front Desk Leader

Erickson Senior Living; Tinton Falls (NJ); Presencial; USD 20.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

Dental benefits

Vision benefits

PTO & volunteering

401k with match

Onsite medical centers

Dining discount

Growth opportunities

Education assistance

Descripción de la vacante

Seabrook Village by Erickson Senior Living is seeking a Front Desk Associate to be the first point of contact for residents, family members and candidates. The role sets the tone for a warm, welcoming environment and supports frontline operations within a continuing care retirement community.

The position requires receptionist experience, excellent verbal communication, and the ability to multi-task in a fast-paced, visitor-facing setting.

Formación

• Receptionist experience required.
• Excellent verbal skills.
• Ability to multi-task.

Responsabilidades

• Greet and direct our residents, visitors, and staff, handle questions and concerns efficiently.
• Receive emergency calls from residents and staff and dispatch appropriate personnel; page on-call physicians as needed in an accurate and calm manner.
• Monitor all emergency pull cords for Independent Living residents.
• Track status of resident involved in a situation, e.g. transported to a hospital, etc.
• Manage resident’s list, alphabetically and by resident apartment.
• Assist with maintaining accurate census information, hospitalizations, deaths, etc., and keeping an accurate list of residents who are away and returning.
• Responsible for logging all resident packages and notifying residents of a package pick-up via notice, assuring all mail is dispatched through U.S. Mail at the end of each day, sort and distributes all inter-office mail

Conocimientos

Receptionist experience

Verbal communication

Multitasking

Descripción del empleo

Seabrook Village by Erickson Senior Living is seeking a Front Desk Associate to be the first point of contact for residents, family members and candidates. The role sets the tone for a warm, welcoming environment and supports frontline operations within a continuing care retirement community.

The position requires receptionist experience, excellent verbal communication, and the ability to multi-task in a fast-paced, visitor-facing setting.