Resident Services & Receiving Coordinator

FirstService Residential; Miami (FL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Full medical plans

Dental and Vision

401k with company match

Paid holidays

Job summary

FirstService Residential is seeking a dedicated individual to supervise the receiving area and freight elevator, ensuring safety, order, and proper verification of licenses and permits for contractors. The role emphasizes strong communication and customer service as you enforce Association policies and coordinate deliveries and passes.

Schedule includes weekend and shift details; the position offers comprehensive benefits and a competitive hourly wage.

Qualifications

• High school diploma or equivalency preferred.
• Previous experience preferred.
• Strong customer service, communication and interpersonal skills required.
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.

Responsibilities

• Ensures that the receiving area office is never left unattended/unlocked.
• Never permits the receiving area to be blocked.
• Schedules freight elevator for residents moving in and out in advance adhering to Association Policy.
• Registers all deliveries and packages (i.e. Fed Ex, UPS, DHL, registered mail).
• Reports all problems to the supervisor, including problems outside of scope of responsibility.
• Issues parking passes to all approved vehicles.
• Registers and distributes ID passes to all contractors.
• Monitors the coming and going of service contractors and building repair and maintenance contractors through logs.
• Completes required reports.
• Requisitions materials, tools, and supplies needed for the job.
• Ensures all safety precautions are followed while performing work.
• Maintains a safe work area.
• Other duties as required.

Skills

Customer service

Communication

Interpersonal skills

Education

High school diploma or equivalent

Job description

FirstService Residential is seeking a dedicated individual to supervise the receiving area and freight elevator, ensuring safety, order, and proper verification of licenses and permits for contractors. The role emphasizes strong communication and customer service as you enforce Association policies and coordinate deliveries and passes.

Schedule includes weekend and shift details; the position offers comprehensive benefits and a competitive hourly wage.