Resident Services & Programs Coordinator

Midpenhousing; Union City (CA); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Health Insurance

Dental, Vision, Life & Disability

Paid Parental Leave

Paid Time Off

Job summary

MidPen Housing Corp. is seeking a Services Coordinator I to coordinate educational, wellness, and asset-building programs for residents at Mission Gateway.

The role focuses on delivering after-school and ESL support, health workshops, and rental assistance while promoting a welcoming environment and strong resident relationships. The position requires a High School Diploma or GED with at least one year in community development or related fields, and may involve bilingual communication depending

Qualifications

• Customer service orientation and ability to build community connections.

Responsibilities

• Deliver onsite programs and ensure compliance with standards.
• Conduct outreach to promote resident services.
• Prepare and submit required documentation for MidPen and external agencies.
• Provide crisis intervention for low-to-moderate situations.
• Support partnership goals and communicate improvement needs to supervisor.
• Collaborate with local community agencies and monitor partner service delivery.
• Assist with property-level needs assessments and follow-up actions.
• Foster collaboration with Property Management and colleagues.
• Maintain accurate records and timely reporting.

Skills

Customer service

Relationship building

Communication

Multilingual communication

Education

High School Diploma or GED

Progress toward 2/4-year college degree preferred

Tools

Outlook

OneDrive

Teams

Zoom

Salesforce

Microsoft Office

Job description

MidPen Housing Corp. is seeking a Services Coordinator I to coordinate educational, wellness, and asset-building programs for residents at Mission Gateway.

The role focuses on delivering after-school and ESL support, health workshops, and rental assistance while promoting a welcoming environment and strong resident relationships. The position requires a High School Diploma or GED with at least one year in community development or related fields, and may involve bilingual communication depending