Resident Services Coordinator

Socket.dev; Sunnyvale (CA); On-site; USD 34,000 - 36,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

403(b) Retirement

Education Reimbursement

Parental Leave

FSAs

EAP

Pet Insurance

Paid Time Off

Company Holidays

Wellness Days

Job summary

MidPen Housing Corp. seeks a Services Coordinator I to facilitate educational, wellness, and asset-building programs for residents, including after-school and ESL support, health workshops, food distribution, and rental assistance.

The role leads outreach and community events, fostering strong relationships and a welcoming environment for new residents to build lasting connections. Responsibilities include delivering onsite programs, maintaining records, coordinating with local agencies,

Qualifications

• High School Diploma or GED and 1 year of experience in community development, social services, or related field. Progress toward degree preferred.
• Minimum one year experience in families, adults, or youth in multicultural settings.

Responsibilities

• Deliver onsite programs and ensure compliance with standards and regulations.
• Conduct outreach to promote resident services.
• Prepare and submit required documentation for MidPen and external agencies.
• Provide crisis intervention for low-to-moderate situations and follow reporting procedures.
• Support partnership goals and communicate improvement needs to supervisor.
• Collaborate with local community agencies and monitor partner service delivery.
• Assist with property-level needs assessments and follow-up actions.
• Participate in property plan development and respond to resident needs.
• Provide exemplary customer service and timely reporting.

Skills

Customer service

Community-building

Bilingual communication

Organizational skills

Outlook/Teams/Zoom proficiency

Education

High School Diploma or GED

1 year in community development or social services

Tools

Salesforce

Microsoft Office

Outlook

Job description

MidPen Housing Corp. seeks a Services Coordinator I to facilitate educational, wellness, and asset-building programs for residents, including after-school and ESL support, health workshops, food distribution, and rental assistance.

The role leads outreach and community events, fostering strong relationships and a welcoming environment for new residents to build lasting connections. Responsibilities include delivering onsite programs, maintaining records, coordinating with local agencies,