Resident Services & Office Coordinator

Sun Communities & Sun Outdoors; Amelia (OH); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Medical and Prescription coverage

Dental and Vision plans

On-site fitness center

401(k) with Sun matching contributions

Life and Disability insurance

Paid parental leave

Paid time off

Job summary

Sun Communities & Sun Outdoors is seeking an Office Coordinator to handle routine office work and administrative responsibilities for the community, and to assist with planning and coordinating events.

You will greet residents, process payments in Yardi, prepare notices and renewals, manage filings, support marketing materials, and coordinate with the Community Manager on approvals and resident relations. A strong focus on customer service, communication and organization is essential.

Qualifications

• High school diploma or GED required.
• 2 years of administrative experience required.
• Excellent written and verbal communication skills.
• Strong customer service skills and problem solving abilities.
• Intermediate computer proficiency.
• Must have a valid driver's license.

Responsibilities

• Greets and establishes rapport with guests, residents and prospects; relays feedback to the Community Manager.
• Prepares and distributes resident and community communications and notices.
• Processes payments and fees in Yardi; records and issues receipts.
• Completes and reconciles community reports and maintains filing per Operations Manual.
• Performs general admin tasks (phones, typing, copying, faxing, filing).
• Coordinates with the Community Manager on approvals and notices.

Skills

Customer service

Communication

Problem solving

Computer literacy

Professional appearance

Driver's license

Education

High School Diploma or GED

Tools

NetSuite

Yardi

Job description

Sun Communities & Sun Outdoors is seeking an Office Coordinator to handle routine office work and administrative responsibilities for the community, and to assist with planning and coordinating events.

You will greet residents, process payments in Yardi, prepare notices and renewals, manage filings, support marketing materials, and coordinate with the Community Manager on approvals and resident relations. A strong focus on customer service, communication and organization is essential.