Community Office & Events Coordinator

Woodlake Trails; Clinton Charter Township (MI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical coverage

Dental & Vision

On-site fitness center

401(k) matching

Paid time off

Parental leave

Job summary

Sun Communities is seeking an Office Coordinator to support residents and the community office. You will greet guests, manage communications, process payments, and handle administrative tasks to keep operations smooth.

This role requires strong communication, attention to detail, and a valid driver’s license. You will work with finance, underwriting, and community management to ensure timely processing and excellent resident service.

Qualifications

• High School Diploma or GED required.
• 2 years in administrative experience required.
• 6 months in NetSuite preferred.
• 6 months in property management office experience preferred.
• Excellent written and verbal communication skills required.
• Excellent problem solving skills required.
• Professional appearance required.
• Must have a valid driver's license.

Responsibilities

• Greets and establishes rapport with guests, current and prospective residents; triages comments to Community Manager.
• Prepares and distributes resident communications, notices, renewals and related documents.
• Collects and posts resident payments and fees; records in proper accounts and issues receipts.
• Completes and reconciles community reports and maintains records per Operations Manual.
• Performs general administrative tasks: phones, typing, copying, faxing and filing.
• Reviews and codes invoices and statements for Community Manager approval.
• Schedules clubhouse rentals and processes rental fees.
• Ensures office supplies are stocked and orders supplies as needed.
• Makes collection calls for site rental payments; submits bad debt files to collections.
• Processes resident move-ins and move-outs per Operations Manual.
• Assists with planning resident relations events and activities.
• Assists with preparing marketing materials for homes, events, and community info.
• Enters prospect information into Yardi; refers sales prospects to Community Manager.
• Assists prospective residents by checking Sun Homes inventory and shows homes as directed.
• Forwards Sun Homes customer service requests to Community Manager promptly.
• Coordinates with Underwriting at Main Office to obtain approvals; tracks approvals/denials.
• Maintains petty cash and records expenditures.
• Prepares bank deposits and daily bank runs.

Skills

Excellent communication

Problem solving

Professional appearance

Valid driver's license

Education

High School Diploma or GED

Tools

NetSuite

Job description

Sun Communities is seeking an Office Coordinator to support residents and the community office. You will greet guests, manage communications, process payments, and handle administrative tasks to keep operations smooth.

This role requires strong communication, attention to detail, and a valid driver’s license. You will work with finance, underwriting, and community management to ensure timely processing and excellent resident service.