Resident Services & Housing Stability Case Manager

Community Services Foundation, Inc.; Silver Spring (MD); On-site; USD 56,000 - 59,000; Full time

Job summary

Community Services Foundation, Inc. is seeking a Case Manager to provide on-site case management and supportive services at an affordable housing community in Silver Spring, Maryland.

You will assess residents, develop service plans, and connect them with resources to prevent eviction and improve stability and well-being. You'll collaborate with property management and community partners, maintain confidential records, navigate public benefits, and help residents access housing, food, health,

Qualifications

• Degree in Social Work or related field, or equivalent experience.
• Experience providing case management or social services.
• Strong interpersonal and communication skills.
• Ability to maintain confidentiality and work with diverse populations.
• Knowledge of community resources and public benefits.

Responsibilities

• Conduct resident assessments to identify needs and barriers to housing stability.
• Develop individualized service plans and provide ongoing case management.
• Assist residents facing financial hardship or utility issues to access support.
• Provide crisis intervention, counseling, referrals, and resource navigation.
• Maintain confidential case notes and track referrals and outcomes.

Skills

Case management

Interpersonal skills

Communication

Organization

Problem solving

Confidentiality

Cultural responsiveness

Education

Degree in Social Work or related field

LSW/LMSW eligibility

Job description

Community Services Foundation, Inc. is seeking a Case Manager to provide on-site case management and supportive services at an affordable housing community in Silver Spring, Maryland.

You will assess residents, develop service plans, and connect them with resources to prevent eviction and improve stability and well-being. You'll collaborate with property management and community partners, maintain confidential records, navigate public benefits, and help residents access housing, food, health,