Resident Services Front Desk Concierge

Topaz Fiscal Services; Daytona Beach (FL); On-site; USD 30,000 - 36,000; Full time

Job summary

Topaz Fiscal Services in Daytona Beach, FL is seeking a customer service–oriented Receptionist to greet residents and families, answer phones, type correspondence, and handle routine clerical tasks with accuracy.

Under the Business Office Manager, you will maintain an orderly, confidential front desk, follow safety rules, attend meetings, and support residents’ rights while screening visitors and handling mail and messages.

Qualifications

• Must be at least 18 years of age.
• Must maintain regular attendance as required.
• Able to relate positively to residents, families, and external agencies.

Responsibilities

• Answer telephone; route calls appropriately, receive and deliver messages.
• Greet visitors and refer visitors to appropriate individuals.
• Take employment applications and forward them to the appropriate department head.
• Receive and distribute mail.
• Handle correspondence, perform typing, filing, photocopying, and other clerical duties.
• Maintain an orderly, confidential, and safe work environment.
• Adhere to safety rules and regulations.
• Attend and participate in department and staff meetings as assigned.
• Understand, comply with and promote rules regarding residents' rights.
• Screen Visitors and staff prior to entering the facility.
• And other job duties as assigned.

Skills

Customer service

Multitasking

Attention to detail

Job description

Topaz Fiscal Services in Daytona Beach, FL is seeking a customer service–oriented Receptionist to greet residents and families, answer phones, type correspondence, and handle routine clerical tasks with accuracy.

Under the Business Office Manager, you will maintain an orderly, confidential front desk, follow safety rules, attend meetings, and support residents’ rights while screening visitors and handling mail and messages.