Resident Services Front Desk Coordinator

Ventura Services Florida; Florida; On-site; USD 17,000 - 22,000; Full time

Job summary

Ventura Services Florida is seeking a reliable clerical assistant to perform general office support in a fast-paced environment, following established procedures and directions from the supervisor.

Responsibilities include answering phones, greeting visitors, managing documents, maintaining resident/files, handling mail and office equipment, and supporting contracts and deadlines with accuracy.

Qualifications

• High school diploma or equivalent.
• At least one year clerical experience or completion of a secretarial program.
• Previous experience in a similar role preferred but not required.
• Strong attention to detail and ability to follow instructions.
• Ability to work independently and as part of a team in a fast-paced environment.
• Excellent organizational and time management skills.
• Reliable and punctual with a positive attitude and strong work ethic.

Responsibilities

• Answer telephones, determine nature of call and direct caller to appropriate individual or department.
• Greet visitors and direct to appropriate office and/or resident room.
• Issue and collect identification badges as visitors sign in/out.
• Maintain a current file/listing of residents by name and room number, emergency phone numbers of on-call personnel, department extensions, key personnel, etc.
• Manage and track key dates for contracts, renewals and deadlines for a variety of administrative documents.
• Operate copier, office machines, etc., as directed.
• Operate telephone system, transfers, voicemail administration and setup and operate paging system when required.
• Provide directions/information to visitors, guests, residents, sales representatives, etc
• Receive, sort and distribute mail as directed.

Skills

Clerical skills

Communication skills

Attention to detail

Education

High school diploma or equivalent

Tools

MS Office Suite

Email/VoIP systems

Job description

Ventura Services Florida is seeking a reliable clerical assistant to perform general office support in a fast-paced environment, following established procedures and directions from the supervisor.

Responsibilities include answering phones, greeting visitors, managing documents, maintaining resident/files, handling mail and office equipment, and supporting contracts and deadlines with accuracy.