Resident Services & Data Administrator

Jewish Board of Family and Children's Services; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

Jewish Board of Family and Children's Services in New York City seeks an Office Manager to support Adult Residential Services with administrative and program operations. You will enter data, monitor outcomes, and coordinate with program leaders to keep records up to date.

The role requires experience with HMIS/ERP systems, strong communication, and the ability to manage multiple tasks in a fast-paced environment while maintaining client confidentiality.

Qualifications

• Associates or high school diploma with relevant experience in human services.
• Experience using data systems to track outcomes and clients.
• Ability to work with diverse populations and maintain confidentiality.

Responsibilities

• Office management duties including calls, door access, and equipment upkeep.
• Data entry for program clients in CAIRS/CAPS avatars and HMIS-related systems.
• Monitor LOS reports, budget tracking, and notices for program staff.
• Procurement of supplies and liaison with procurement.
• Enter Medicaid/entitlement data and support fee/rent processes.
• Support program with billing, tenancy coordination, and OS-level tasks.

Skills

Communication

Organization

Problem-solving

Teamwork

Education

Associates Degree with 2 years’ experience or HS diploma with 5 years’ experience

Tools

PowerPoint

Electronic Health Records

Excel

Outlook

MS Teams and Zoom

Job description

Jewish Board of Family and Children's Services in New York City seeks an Office Manager to support Adult Residential Services with administrative and program operations. You will enter data, monitor outcomes, and coordinate with program leaders to keep records up to date.

The role requires experience with HMIS/ERP systems, strong communication, and the ability to manage multiple tasks in a fast-paced environment while maintaining client confidentiality.